Not every Beyoncé fan left SoFi Stadium buzzing with joy. One attendee is speaking out, calling the recent Cowboy Carter tour stop “the worst concert experience of my life” after spending nearly $700 on what turned into a major letdown.

Expecting a close-up view of the Grammy legend, the fan splurged on $350 tickets above the floor level—only to be met with obstructed views, distorted audio, and freezing temperatures. “I wanted to be close to the action,” they said, “but I ended up watching Beyoncé on a tiny TV behind a box.”

Despite hours of research and no warning of blocked sightlines, the fan claims their view was marred by scaffolding and a large structure. “I felt completely bamboozled,” they shared. Loud, muffled sound and unhelpful staff only made matters worse.

Although Beyoncé “powered through song after song,” the damage was done. “If I’d stayed home, I could’ve saved $700 and watched on YouTube,” the fan lamented.

Even after requesting a refund, they were only offered a $114 service fee credit. Their final verdict? “I’ve seen nearly every major pop star live. This was the worst.”

Have you ever regretted a pricey concert ticket?